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Frequently Asked Questions -FAQs

Shipping

Standard Shipping

All delivery times depend on carrier transit based on the shipping method selected in checkout. Please note, that transit time does not include holidays or weekends. Dance Lashes is not responsible for delays in delivery due to events beyond our control, this includes but not limited to transportation failures, inclement weather, shortage of materials or labor strikes.

Domestic Shipping 

Rate based on delivery address.

International Shipping 

Rate based on delivery address.

Delivery Time

3-5 business days for delivery; does not include holidays, weekends, international shipping outside of the United States or bulk orders.

Note: Dance Lashes is closed on all major USA holidays.​

Refused Packages

A $15 Non-Delivery Inconvenience Fee will be charged to the payment method selected during checkout for refused shipments.

Bulk Orders

For bulk orders, please contact us at info@dancelashes.com

What is Dance Lashes?

Dance Lashes is Made By Dancers For Dancers. A brand that carries the most luxury, durable and versatile eyelashes to showcase your talents. A brand that supports the community of dancers, performers, lash and beauty lovers. We offer over 30+ eyelash styles and waterproof beauty products.

What makes Dance Lashes ideal for dancers, performers and others?

Our products are vetted and tested by dancers to ensure quality where it matters. Dancers, performers, people with active lifestyles and first timers can benefit from Dance Lashes due to it's guaranteed quality in longevity in wear time, easy of use and resilience.

What can Dance Lashes be used for?

Competitions, recitals, performances, events, shows, photoshoots, beauty glam looks & more!

What eyelashes should I buy for my child?

We recommend starting with Petite Lashes and working your way up to medium to full sizes. We provide an eye shape guide to assist you with finding the perfect pair of lashes to match your eye shape. You can also send us a email at info@dancelashes.com or direct message us on our social media pages for a quick reply.

It is my first time wearing lashes, which pair of lashes should I get?

We recommend starting with Petite Lashes and working your way up to medium to full sizes. We provide an eye shape guide to assist you with finding the perfect pair of lashes to match your eye shape. You can also send us a email at info@dancelashes.com or direct message us on our social media pages for a quick reply.

Are these lashes reusable?

Yes! Our lashes are reusable up to 20 wears with proper care. See lash care step by step guide.

It is my first time and/or I have a hard time applying lashes. What can I do?

We recommend using a eyelash applicator when applying your lashes for easy of use. Opting for our Magnetic Lashes  is a great start for first timers. Opting for our lash adhesive eyeliner is a great choice vs glue. We offer a lash care step by step guide, in addition to sharing lash tips and tricks on our social media pages.

How do I apply my lashes?

See Lash Care Step by Step Guide>

How do I remove my eyelashes?

We recommend using a makeup wipe, makeup remover or coconut oil with a cotton swab when removing false eyelashes or beauty products. First, remove your lashes from the end corner of your eye (not the inner tear drop area). Second, peel the lash off slowly with your fingers and makeup remover of choice as the easiest and safest technique. 

My eyelashes are a little longer on the end, can I trim them?

Yes you can. We recommend trimming your lashes from the end corner (not the inner corner closest to the tear drop area) and working your way in using small adjustment cuts. We do not recommend trimming your lashes from the inner corner closest to the tear drop area as this will change the shape of your lashes. If you have medium or full shape lashes that are all the same length, you may be able trim from either end but be sure to check the stands on the end before making any adjustment cuts.

How do I clean my eyelashes?

We recommend using gentle soap and water. See lash care step by step guide.

What qualifies as a bulk order?

Any orders with a quantity of 10 or more pairs of the same lash style. Bulk Order Form>

Store Policy

Inquiries or Bulk Orders

For all questions or inquires, please contact us at info@dancelashes.com. Bulk Order Form>

Returns & Exchanges

No refunds or exchanges, due to the nature of the item and for sanitary purposes. 

 

Damaged Items  

In a inconvenient event you receive a damaged item, we may replace it. 

 

For damaged item(s), please send your order # and photo of item to info@dancelashes.com

 

 

Lash Care

Step-by-Step Guide

 

Step by Step Guide>

 

Terms of Service

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Privacy Policy

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